When the DVD is played from the start the 5th and 6th scene will be played in reverse. The error does not occur when these scenes are started from the 'scene select' menu. They state that the error is only limited to the first DVD run and that digital copies and Blu-Ray discs do not have the error. DVDs that came with the Blu-Ray do have the errors, though.
SHOUT!Factory offers replacement DVDs for owners of error discs and stores should receive replacements soon as well.
Product Note
There was an error in the first run of My Little Pony Equestria Girls Rainbow Rocks that affected the playback. Product sold from this page is from a new, corrected production and is error-free. This product will ship by 11/7/14 or earlier.
The error affects all DVD product initially shipped and on store shelves beginning 10/28/14 in the U.S. and Canada. The error causes chapters 5 and 6 to play in reverse when the DVD is played from the main menu ‘Play’ listing. Customers who navigate to the chapters menu and begin playback from the first chapter do not experience the same error and will see the story sequenced as it was meant to be seen. The Blu-rays and the digital copies for sale or included in the Combo pack are not affected, but the DVD inside the Combo pack will also have the outlined error.
This is a very unfortunate error and we are deeply sorry for any inconvenience it may cause. If you have purchased a DVD with the error, please visit http://bit.ly/1tdBGZE. Shout! Factory will be shipping replacement DVDs directly to customers, and replacement product to stores, as soon as possible.
I'm actually getting the DVD for Christmas and I'm gonna watch it using the scene selections because I normally watch movies by using the scene selections. Also because of the error.
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